Frequently Asked Questions
Everything you need to know about your COAX shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for all domestic orders.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible interest-free installments.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to follow your package in real-time.
Are your materials sustainable?
At COAX, we prioritize ethical sourcing. 70% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the planet.